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ArticlesVotes on activity by Juan Ramirez
ConteraCMR | Thick client not connecting to recorder
Environment: ConteraVMS ConteraCMR Thick Client software (Contera_VMS_x64_220.127.116.11) Problem: The recorder added to "Thick Client" shows a "Red" square next to it. Solution: Go to the Contera R...
ConteraCMR Bandwidth Requirements
Bandwidth Requirement: CostarHD recommends an NVR site upload bandwidth speed of 5 Mbps for an optimal experience when remotely viewing video over the WAN (Internet). This will result in a positive...
Contera Mobile App | Add local recorder
Environment: Contera Mobile App v2.6.0.(2603) ConteraCMR recorder iPhone 11 Pro Max iOS v16.3.1 Procedure: Log onto the Contera recorder with your local credential. Navigate to the "Setup Gea...
ConteraCMR | Spot Monitor Web Services setup
Environment: ConteraCMR recorder Spot Monitor Web Services v(18.104.22.168) Hardware: ConteraVMS: Spot Monitor Requirements Procedure: Install the Spot Monitor Web Services. Click on the short crea...
AV12CPD-236 | Motion setup
Environment: AV12CPD-236 IE must be used for viewing live video Procedure: Log into the camera ( Default login admin/AVCoster) Click on Setup>Event menu Click "Motion Tab" then Add "Area1" Note...
AV12CPD-236 | Grey image display "This plug-in isn't supported"
Environment: Internet Explorer browser Plugin (ActiveX) Issue: The camera is being viewed on a browser that not support by the plug-in Solution: To view live video, Open the camera webpage...
AV800/AV1600 | Restore to default
Issue: Restore back to default Password issue Procedure: Restore default: Press and hold the "Reset" button for 10 secondsNote: Use a paper clip to hold the button down. The User name and p...
ConteraCMR | Disable front panel log out
Environment: ConteraCMR Procedure: Log in to the front panel of the recorder Click on the Gear icon (setup) Click on "System settings" Click on the "General settings" Tab Scroll down to the "Con...
ConteraCMR | Change ip address on camera
Issue: The newly added camera is on a different IP scheme The camera has a static IP address Environment: ConteraCMR Arecont IP Utility Arecont vision camera Procedure: Note: This step has t...
Costar Camera Utility | How to change ip address
Environment: Contera series MegaIP Costar Camera Utility software Procedure: Download Costar Camera Utility from https://sales.arecontvision.com/software.php Install Costar Camera Utility Costa...