Juan Ramirez

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Recent activity by Juan Ramirez Recent activity Votes
  • Contera Mobile App | Add local recorder

    Environment: Contera Mobile App v2.6.0.(2603) ConteraCMR recorder  iPhone 11 Pro Max iOS v16.3.1  Procedure: Log onto the Contera recorder with your local credential.  Navigate to the "Setup Gea...

  • ConteraCMR | Spot Monitor Web Services setup

    Environment: ConteraCMR recorder  Spot Monitor Web Services v( Hardware: ConteraVMS: Spot Monitor Requirements Procedure: Install the Spot Monitor Web Services.  Click on the short crea...

  • AV12CPD-236 | Motion setup

    Environment:  AV12CPD-236 IE must be used for viewing live video Procedure: Log into the camera ( Default login admin/AVCoster) Click on Setup>Event menu Click "Motion Tab" then Add "Area1" Note...

  • AV2058xPM: How to apply power to the built-in heater

    Issue: Applying power to the heater.  Environment:  AV20585PM AV5585PM AV12586PM External power source  12-35 DC 11W Max 24 VAC 13W Max Procedure:    

  • AV12CPD-236 | Grey image display "This plug-in isn't supported"

    Environment:   Internet Explorer browser  Plugin (ActiveX) Issue: The camera is being viewed on a browser that not support by the plug-in   Solution: To view live video, Open the camera webpage...

  • AV NVR | How to playback video

    Environment:  AV-800 AV-1600 AV-NVR Purpose: Instant playback  Alarm playback  Instant Playback: While viewing the camera live Click the "Instant Playback" icon Select time by dragging the cur...

  • AV800/AV1600 | Restore to default

    Issue:  Restore back to default  Password issue  Procedure: Restore default: Press and hold the "Reset" button for 10 secondsNote: Use a paper clip to hold the button down.  The User name and p...

  • ConteraCMR | Disable front panel log out

    Environment: ConteraCMR Procedure: Log in to the front panel of the recorder Click on the Gear icon (setup) Click on "System settings" Click on the "General settings" Tab Scroll down to the "Con...

  • AV IP Utility: Arecont camera status is inaccessible / Conflict

    Download AV IP Utility from here: https://sales.arecontvision.com/software.php Cause: The Arecont camera is on a different IP scheme or a different network range the workstation is on. Multiple et...

  • ConteraCMR | Change ip address on camera

    Issue: The newly added camera is on a different IP scheme The camera has a static IP address  Environment: ConteraCMR  Arecont IP Utility  Arecont vision camera Procedure: Note: This step has t...