Juan Ramirez
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Activity overview
Latest activity by Juan Ramirez-
Juan Ramirez created an article,
ConteraCMR | Thick client not connecting to recorder
Environment: ConteraVMS ConteraCMR Thick Client software (Contera_VMS_x64_2.6.1.127) Problem: The recorder added to "Thick Client" shows a "Red" square next to it. Solution: Go to the Contera R...
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Juan Ramirez created an article,
ConteraCMR Bandwidth Requirements
Bandwidth Requirement: CostarHD recommends an NVR site upload bandwidth speed of 5 Mbps for an optimal experience when remotely viewing video over the WAN (Internet). This will result in a positive...
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Juan Ramirez created an article,
Contera Mobile App | Add local recorder
Environment: Contera Mobile App v2.6.0.(2603) ConteraCMR recorder iPhone 11 Pro Max iOS v16.3.1 Procedure: Log onto the Contera recorder with your local credential. Navigate to the "Setup Gea...
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Juan Ramirez created an article,
ConteraCMR | Spot Monitor Web Services setup
Environment: ConteraCMR recorder Spot Monitor Web Services v(2.2.1.19) Hardware: ConteraVMS: Spot Monitor Requirements Procedure: Install the Spot Monitor Web Services. Click on the short crea...
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Juan Ramirez created an article,
AV12CPD-236 | Motion setup
Environment: AV12CPD-236 IE must be used for viewing live video Procedure: Log into the camera ( Default login admin/AVCoster) Click on Setup>Event menu Click "Motion Tab" then Add "Area1" Note...
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Juan Ramirez created an article,
AV12CPD-236 | Grey image display "This plug-in isn't supported"
Environment: Internet Explorer browser Plugin (ActiveX) Issue: The camera is being viewed on a browser that not support by the plug-in Solution: To view live video, Open the camera webpage...
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Juan Ramirez created an article,
AV800/AV1600 | Restore to default
Issue: Restore back to default Password issue Procedure: Restore default: Press and hold the "Reset" button for 10 secondsNote: Use a paper clip to hold the button down. The User name and p...
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Juan Ramirez created an article,
ConteraCMR | Disable front panel log out
Environment: ConteraCMR Procedure: Log in to the front panel of the recorder Click on the Gear icon (setup) Click on "System settings" Click on the "General settings" Tab Scroll down to the "Con...
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Juan Ramirez created an article,
ConteraCMR | Change ip address on camera
Issue: The newly added camera is on a different IP scheme The camera has a static IP address Environment: ConteraCMR Arecont IP Utility Arecont vision camera Procedure: Note: This step has t...
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Juan Ramirez created an article,
Costar Camera Utility | How to change ip address
Environment: Contera series MegaIP Costar Camera Utility software Procedure: Download Costar Camera Utility from https://sales.arecontvision.com/software.php Install Costar Camera Utility Costa...