Juan Ramirez
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Activity overview
Latest activity by Juan Ramirez-
Juan Ramirez created an article,
AV12CPD-236 | Grey image display "This plug-in isn't supported"
Environment: Internet Explorer browser Plugin (ActiveX) Issue: The camera is being viewed on a browser that not support by the plug-in Solution: To view live video, Open the camera webpage...
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Juan Ramirez created an article,
AV800/AV1600 | Restore to default
Issue: Restore back to default Password issue Procedure: Restore default: Press and hold the "Reset" button for 10 secondsNote: Use a paper clip to hold the button down. The User name and p...
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Juan Ramirez created an article,
ConteraCMR | Disable front panel log out
Environment: ConteraCMR Procedure: Log in to the front panel of the recorder Click on the Gear icon (setup) Click on "System settings" Click on the "General settings" Tab Scroll down to the "Con...
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Juan Ramirez created an article,
ConteraCMR | Change ip address on camera
Issue: The newly added camera is on a different IP scheme The camera has a static IP address Environment: ConteraCMR Arecont IP Utility Arecont vision camera Procedure: Note: This step has t...
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Juan Ramirez created an article,
Costar Camera Utility | How to change ip address
Environment: Contera series MegaIP Costar Camera Utility software Procedure: Download Costar Camera Utility from https://sales.arecontvision.com/software.php Install Costar Camera Utility Costa...
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Juan Ramirez created an article,
OMNI | Black/purple image is displayed in the webpage
Environment Omni Gen 1 Omni Gen 2 AVxxxxx-NL (No Lens) Symptom: Black image is seen on the camera webpage. AV12176DN-NL Issue: No lens has been attached: ...
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Juan Ramirez created an article,
ContreraCMR | How do I fix "Unable to Obtain Stream" and "Unable to Record" errors?
Environment: Contera CMR 1st Issue: "Unable to Obtain Stream" Error The "Unable to obtain stream" and "Unable to record" errors are generic and may require a few different steps to find the root ...
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Juan Ramirez created an article,
AV05CLD-100 | How to factory default
Issue: Forgotten Password Hardware/software Environment: AV05CLD-100 Procedure: Reset to Factory Default Press and hold the reset button for 2 to 5 seconds, then release the reset button.Thi...
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Juan Ramirez created an article,
How to factory default a ConteraIP Omni LX
Issue: Forgotten Password Hardware/software Environment: Omni G5 AV20576DN-xx Procedure: Reset to Factory Default Press and hold the reset button for 2 to 5 seconds, then release the reset b...
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Juan Ramirez created an article,
Using Just-in-Time Provisioning (JITP)
Environment: Contera CMR Web Service Enable JITP Go to Management > Integrations and click Edit Button.png next to the integration. Click Identity Management. Scroll to the bottom and check the En...