Juan Ramirez

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Activity overview

Latest activity by Juan Ramirez
  • Juan Ramirez created an article,

    Contera VMS : How to Activate Camera Recording Licenses

    Issue: No camera license displaying in the setup menu.  Appling a camera upgrade license. Environment: Contera NVR Appliance Contera NVR Server ConteraVMS Channel Recording license (One per came...

  • Juan Ramirez created an article,

    Contera High Performance NVR Setup

    Environment: AV-CSHPXxxT AV-CSHPXxxTR  ConteraVMS Channel Recording license (One per camera is needed ) (AV-CST1/AV-CPM1/AV-CPR1)  Setup process:   Network information: Remote Communication - Por...

  • Juan Ramirez created an article,

    AV-CSCXxxT | Init: ID "lx" respawning too fast: disable for 5 minutes.

    Issue: Hard Drive issue  Environment:  Contera Compact NVR Server AV-CSCXxxT (Linux) To fix the recorder you will want to boot up into support tools run the following commands. Press ESC when you ...

  • Juan Ramirez created an article,

    Central Management Server (CMS): How adjust the Threshold for temperature captured

    Issue: Temperature Capture is Display too High or low. Environment: Central Management Server (CMS) To change the threshold for temperature reading Click on the Plus symbol to get to the "Main Men...

  • Juan Ramirez created an article,

    Surround Video Omni Series : How to change the lens

    Issue: The lens needs to be removed on the -NL models when sending the camera in for an RMA. The lens must be changed to a different size. Environment: AV20175DN-XX AV12176DN-XX Procedure: Rem...

  • Juan Ramirez created an article,

    ConteraVMS: Contera Server application opens to IIS windows

    Issue:  Contera Server application opens to IIS windows Environment:  Contera VMS on windows (OS) Procedure: When the Contera Server application on the desktop directs you to IIS windows, refer to...

  • Juan Ramirez created an article,

    ConteraVMS: How to verify ConteraWS (Web Service) is active.

    Issue: Not able to log into the Contera WS  No Contera WS license has been purchase The Contera WS has not been registered Environment: ConteraVMS Procedure: On the front console, Click on the "...

  • Juan Ramirez created an article,

    CS & C Ring does not fit the Camera or Lens

    Issue: The CS & C ring does not fit with the camera or lens it came with.  Environment: AV08ZMV-300 UHD30-120MPI Solution: There should be a back focus ring in that front panel of the camera as...

  • Juan Ramirez created an article,

    AV20585PM: How to apply power to the built-in heater

    Issue: Applying power to the heater.  Environment:  AV20585PM External power source  Procedure:    

  • Juan Ramirez created an article,

    HSG3 camera & lens assembly

    Issue: How to install HSG3 in an Outdoor Impact-Resistant Housing. Environment: HSG3 AV08ZMV-300 UHD30-120MP Procedure: (Please refer to example diagram below)  Please refer to the HSG2  installa...