Juan Ramirez

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Activity overview

Latest activity by Juan Ramirez
  • Juan Ramirez created an article,

    AV12CPD-236 | Grey image display "This plug-in isn't supported"

    Environment:   Internet Explorer browser  Plugin (ActiveX) Issue: The camera is being viewed on a browser that not support by the plug-in   Solution: To view live video, Open the camera webpage...

  • Juan Ramirez created an article,

    AV800/AV1600 | Restore to default

    Issue:  Restore back to default  Password issue  Procedure: Restore default: Press and hold the "Reset" button for 10 secondsNote: Use a paper clip to hold the button down.  The User name and p...

  • Juan Ramirez created an article,

    ConteraCMR | Disable front panel log out

    Environment: ConteraCMR Procedure: Log in to the front panel of the recorder Click on the Gear icon (setup) Click on "System settings" Click on the "General settings" Tab Scroll down to the "Con...

  • Juan Ramirez created an article,

    ConteraCMR | Change ip address on camera

    Issue: The newly added camera is on a different IP scheme The camera has a static IP address  Environment: ConteraCMR  Arecont IP Utility  Arecont vision camera Procedure: Note: This step has t...

  • Juan Ramirez created an article,

    Costar Camera Utility | How to change ip address

    Environment: Contera series MegaIP  Costar Camera Utility software Procedure: Download Costar Camera Utility from https://sales.arecontvision.com/software.php Install Costar Camera Utility Costa...

  • Juan Ramirez created an article,

    OMNI | Black/purple image is displayed in the webpage

    Environment Omni Gen 1 Omni Gen 2  AVxxxxx-NL (No Lens) Symptom: Black image is seen on the camera webpage. AV12176DN-NL Issue: No lens has been attached:                                         ...

  • Juan Ramirez created an article,

    ContreraCMR | How do I fix "Unable to Obtain Stream" and "Unable to Record" errors?

    Environment:  Contera CMR  1st Issue: "Unable to Obtain Stream" Error The "Unable to obtain stream" and "Unable to record" errors are generic and may require a few different steps to find the root ...

  • Juan Ramirez created an article,

    AV05CLD-100 | How to factory default

    Issue: Forgotten Password  Hardware/software Environment: AV05CLD-100 Procedure: Reset to Factory Default Press and hold the reset button for 2 to 5 seconds, then release the reset button.Thi...

  • Juan Ramirez created an article,

    How to factory default a ConteraIP Omni LX

    Issue: Forgotten Password  Hardware/software Environment: Omni G5 AV20576DN-xx Procedure: Reset to Factory Default Press and hold the reset button for 2 to 5 seconds, then release the reset b...

  • Juan Ramirez created an article,

    Using Just-in-Time Provisioning (JITP)

    Environment: Contera CMR Web Service Enable JITP Go to Management > Integrations and click Edit Button.png next to the integration. Click Identity Management. Scroll to the bottom and check the En...