Dara Kim

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Activity overview

Latest activity by Dara Kim
  • Dara Kim created an article,

    How to factory default (reimage) a ConteraNVR

    Issue: The system is not functioning properly due to various reasons and needs to be restored to its factory default state. Resolution: A USB recovery key came with the unit. Insert this into the ...

  • Dara Kim created an article,

    ConteraVMS: Documentation

    The official ConteraVMS documents have been attached below. ConteraWS IT Network Pre-Deployment Requirements ConteraWS Architecture ConteraWS Channel Partner User Manual ConteraVMS Software ...

  • Dara Kim created an article,

    ConteraVMS: Spot Monitor Requirements

    Overview: Spot Monitor can be downloaded here: https://sales.arecontvision.com/software.php Spot monitor is a standalone Windows only application that supports up to two monitors and ConteraWS sing...

  • Dara Kim created an article,

    An Arecont Vision camera is stuck in black and white

    Issue: A camera is stuck in black and white during the day. Resolution: Verify the camera is the current firmware version. Adjust the Toggle Guard - This adjusts the level of brightness required t...

  • Dara Kim created an article,

    Overview of the Contera Licensing Procedure

    Issue: TAC has received a few cases concerning Contera licensing. There is no detailed process documented explaining what happens at each phase. Overview: The customer has decided to purchase an N...

  • Dara Kim created an article,

    Salient Complete View 20/20: How to add a AV12CPD-236

    Prerequisites: Salient Complete View 20/20 version 5.0.2.47AV12CPD-236 version 37101 Issue: The customer has a new AV12CPD-236 that needs to be integrated with Complete View 20/20. Resolution: Set...

  • Dara Kim created an article,

    How to setup Arecont Vision cameras for motion recording on Avigilon

    Issue: An integrator has Arecont Vision cameras that are only ONVIF Profile S and were added via ONVIF. Motion detection is not supported in ONVIF Profile S. It is supported in ONVIF Profile T (see...

  • Dara Kim created an article,

    ConteraIP Fisheye: How to dewarp the image

    Issue: The customer does not know how to dewarp the image. Important Note:  If using ConteraWS to connect to the system, you will only get digital PTZ. For full functionality the thick client is r...

  • Dara Kim created an article,

    ConteraVMS: How to setup audio

    Important Notes: Consult with your local/regional agencies regarding audio recording laws specific to your area. The thin client (Web GUI) does not support audio in Live or Search. The thick clien...

  • Dara Kim created an article,

    VMS Integration: Best Practices

    Issue: A customer / integrator is using Arecont Vision cameras and running into various issues. They need a process to follow to streamline their troubleshooting issues.API documentation can be fou...