Dara Kim

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Activity overview

Latest activity by Dara Kim
  • Dara Kim created an article,

    ConteraNVR (Linux) hangs at 99%

    Issue: The unit hangs at 99% on boot up. Environment: NVR's that shipped with 2.3.0 or 2.3.1 Resolution: Download the patch file attached at the end of this article and copy it to a USB drive. Dis...

  • Dara Kim created an article,

    Exacq: Contera Integration Issues/Resolutions

    Issue: Contera cameras will be stuck on "Connecting". Customers using Contera series cameras may be requested by Exacq technical support to downgrade the firmware to an older release. Downgrading ...

  • Dara Kim created an article,

    Default Passwords for Arecont Vision Cameras

    Issue: The integrator or customer does not know the default login for the camera.   Resolution: Arecont Vision cameras at version 65215 or lower do not have passwords set by default. Arecont Visio...

  • Dara Kim created an article,

    AV2246PM-D-LG: Not able to zoom in/out or focus properly

    Issue: The camera is slow to respond and will not zoom in/out or focus properly. Resolution: Verify the NIC on the PC being used is connecting at 100MB Full Duplex. We have had reports where it is ...

  • Dara Kim created an article,

    Contera: How to factory reset the unit (Linux)

    Issue: The unit must be completely reset to factory defaults.  Services do not start on reboot.  Resolution: With a monitor and keyboard setup, reboot the unit. Press ESC on the keyboard as it is ...

  • Dara Kim created an article,

    AV2225PMIR Pigtail Pinout

    Issue: The connector is corroded or damaged and needs to be replaced. Resolution: The pigtail uses a standard pinout as shown below.  

  • Dara Kim created an article,

    Salient: Arecont Vision cameras stop responding to pings when added to the VMS

    Issue: Arecont Vision cameras stop functioning as soon as they are added to Salient v5.3.0.71   Environment: Salient 5.3.0.71 AV12276DN 65215 AV20275DN 65215 Resolution: Contact Arecont Vision t...

  • Dara Kim created an article,

    The Contera recorder is beeping and needs to be muted.

    Issue: The unit is beeping and needs to be silenced. The most likely cause is a failed/unseated HDD. Resolution: Plugin a USB keyboard, USB mouse, and monitor into the unit. Log in with the below....

  • Dara Kim created an article,

    ConteraVMS: AV08ZMV-300 needs to be set at 60FPS

    Issue: The AV08ZMV-300 is only displaying 30FPS.   Resolution: From the camera web page, enable binning in day and night mode. From the ConteraNVR click Setup > Cameras > Add Cameras. Put a checkm...

  • Dara Kim created an article,

    Where can I find the MAC address on AV cameras?

    The MAC address is on a black and silver label at this location.