Dara Kim

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Activity overview

Latest activity by Dara Kim
  • Dara Kim created an article,

    Overview of the Contera Licensing Procedure

    Issue: TAC has received a few cases concerning Contera licensing. There is no detailed process documented explaining what happens at each phase. Overview: The customer has decided to purchase an N...

  • Dara Kim created an article,

    Salient Complete View 20/20: How to add a AV12CPD-236

    Prerequisites: Salient Complete View 20/20 version 5.0.2.47AV12CPD-236 version 37101 Issue: The customer has a new AV12CPD-236 that needs to be integrated with Complete View 20/20. Resolution: Set...

  • Dara Kim created an article,

    How to setup Arecont Vision cameras for motion recording on Avigilon

    Issue: An integrator has Arecont Vision cameras that are only ONVIF Profile S and were added via ONVIF. Motion detection is not supported in ONVIF Profile S. It is supported in ONVIF Profile T (see...

  • Dara Kim created an article,

    ConteraIP Fisheye: How to dewarp the image

    Issue: The customer does not know how to dewarp the image. Important Note:  If using ConteraWS to connect to the system, you will only get digital PTZ. For full functionality the thick client is r...

  • Dara Kim created an article,

    ConteraVMS: How to setup audio

    Important Notes: Consult with your local / regional agencies regarding audio recording laws specific to your area. The thin client (web gui) does not support audio in Live or Search. The thick cli...

  • Dara Kim created an article,

    VMS Integration: Best Practices

    Issue: A customer / integrator is using Arecont Vision cameras and running into various issues. They need a process to follow to streamline their troubleshooting issues.API documentation can be fou...

  • Dara Kim created an article,

    ExacqVision v9.2: Unable to add AV05CID-100 and AV05CLD-100 using the Arecont driver

    Issue: ExacqVision v9.2 would not add the cameras in correctly. Resolution: The issue was resolved by removing and re adding the cameras using the ONVIF driver.

  • Dara Kim created an article,

    Arecont Vision IP Utility: Basic usage

    Important Notes: AV IP Utility is for firmware version 65192 or higher. If the firmware is version 65191 or earlier, a different tool, Firmware Loader must be used. Direct connect to the camera wi...

  • Dara Kim created an article,

    ConteraIP Fisheye: Updating Firmware

    Issue: A firmware update was released and the camera needs to be updated for the bug fixes or additional enhancements. Important Notes: In order to see video an ActiveX plugin must be used with In...

  • Dara Kim created an article,

    ConteraIP Fisheye: Resetting to factory defaults

    Issue: The customer has forgotten the password or the camera needs to be reset to defaults. Important Notes: In order to see video an ActiveX plugin must be used with Internet Explorer. If there i...