Dara Kim

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Activity overview

Latest activity by Dara Kim
  • Dara Kim created an article,

    Digital Watchdog (DW): Adding an Omni LX

    Issue: The customer needs to add an Omni LX to DW.Note: Adding as RTSP will use 1 license per channel.   Resolution: From the camera webpage, configure motion and confirm the motion blocks (green)...

  • Dara Kim created an article,

    ConteraVMS: Adding Dahua cameras

    Issue: The customer/integrator is having trouble adding Dahua cameras to Contera.   Resolution: From the Dahua camera webpage: Click Setting > Camera > Video. Under Main Stream, set Encode Mode t...

  • Dara Kim created an article,

    SMTP setup

    Issue: SMTP notifications need to be received when motion is detected. Environment: AV02CID-200 v65360.9 Gmail account Resolution: Setup an App Password on the Gmail account: https://support.g...

  • Dara Kim created an article,

    Contera: Troubleshooting Recorder Connections

    Below are the URLs needed to verify ConteraWS connections are possible. These URLs can be used to verify that firewall and front-end security devices are set up correctly for the recorder to connec...

  • Dara Kim created an article,

    ConteraVMS: Adding Hikvision cameras

    Issue: The customer/integrator is having trouble adding Hikvision cameras to Contera.   Resolution: From the Hikvision camera webpage: Click Network > Advanced Settings > Integration Protocol. Ena...

  • Dara Kim created an article,

    ConteraNVR (Linux) hangs at 99%

    Issue: The unit hangs at 99% on boot up. Environment: NVR's that shipped with 2.3.0 or 2.3.1 Resolution: Download the patch file attached at the end of this article and copy it to a USB drive. Dis...

  • Dara Kim created an article,

    Exacq: Contera Onvif Driver Integration

    Issue: Contera cameras will be stuck on "Connecting". Customers using Contera series cameras may be requested by Exacq technical support to downgrade the firmware to an older release. Downgrading ...

  • Dara Kim created an article,

    Default Passwords for Arecont Vision Cameras

    Issue: The integrator or customer does not know the default login for the camera.   Resolution: Arecont Vision cameras at version 65215 or lower do not have passwords set by default. Arecont Visio...

  • Dara Kim created an article,

    AV2246PM-D-LG: Not able to zoom in/out or focus properly

    Issue: The camera is slow to respond and will not zoom in/out or focus properly. Resolution: Verify the NIC on the PC being used is connecting at 100MB Full Duplex. We have had reports where it is ...

  • Dara Kim created an article,

    Contera: How to factory reset the unit (Linux)

    Issue: The unit must be completely reset to factory defaults.  Services do not start on reboot.  Resolution: With a monitor and keyboard setup, reboot the unit. Press ESC on the keyboard as it is ...