Dara Kim

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Activity overview

Latest activity by Dara Kim
  • Dara Kim created an article,

    Exacq: Contera integration issues

    Issue: Contera cameras will be stuck on "Connecting". Customers using Contera series cameras may be requested by Exacq technical support to downgrade the firmware to an older release. This is not ...

  • Dara Kim created an article,

    Default Passwords for Arecont Vision Cameras

    Issue: The integrator or customer does not know the default login for the camera.   Resolution: Arecont Vision cameras at version 65215 or lower do not have passwords set by default. Arecont Visio...

  • Dara Kim created an article,

    AV2246PM-D-LG: Not able to zoom in/out or focus properly

    Issue: The camera is slow to respond and will not zoom in/out or focus properly. Resolution: Verify the NIC on the PC being used is connecting at 100MB Full Duplex. We have had reports where it is ...

  • Dara Kim created an article,

    Contera: How to factory reset the unit (Linux)

    Issue: The unit must be completely reset to factory defaults.    Resolution: With a monitor and keyboard setup, reboot the unit. Pres ESC on the keyboard as it is booting up. Select NVR OS Recover...

  • Dara Kim created an article,

    AV2225PMIR Pigtail Pinout

    Issue: The connector is corroded or damaged and needs to be replaced. Resolution: The pigtail uses a standard pinout as shown below.  

  • Dara Kim created an article,

    Salient: Arecont Vision cameras stop responding to pings when added to the VMS

    Issue: Arecont Vision cameras stop functioning as soon as they are added to Salient v5.3.0.71   Environment: Salient 5.3.0.71 AV12276DN 65215 AV20275DN 65215 Resolution: Contact Arecont Vision t...

  • Dara Kim created an article,

    The Contera recorder is beeping and needs to be muted.

    Issue: The unit is beeping and needs to be silenced. The most likely cause is a failed/unseated HDD. Resolution: Plugin a USB keyboard, USB mouse, and monitor into the unit. Log in with the below....

  • Dara Kim created an article,

    ConteraVMS: AV08ZMV-300 needs to be set at 60FPS

    Issue: The AV08ZMV-300 is only displaying 30FPS.   Resolution: From the camera web page, enable binning in day and night mode. From the ConteraNVR click Setup > Cameras > Add Cameras. Put a checkm...

  • Dara Kim created an article,

    Where can I find the MAC address on AV cameras?

    The MAC address is on a black and silver label at this location.

  • Dara Kim created an article,

    Contera IP Microdome: How to setup audio

    Important Notes: Consult with your local/regional agencies regarding audio recording laws specific to your area. Issue: Audio needs to be set up on a Contera IP Microdome.   Physical Setup: The e...