Hung Phan

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Activity overview

Latest activity by Hung Phan
  • Hung Phan created an article,

    Contera Camera: Image Shows Rolling Lines

    Issue:  Rolling bars can be seen within the image of the AV Costar camera as seen in the example below.    Resolution:  1. Enable LDR Setting 2. Set the Lighting Compensation Frequency as needed t...

  • Hung Phan created an article,

    Megaline: HTTPS Functionality

    Megaline/Multisensor Arecont Cameras do not support HTTPS functionality.    Firmware version 65269 disables HTTPS functionality via the WebUI as it cannot be utilized.  

  • Hung Phan created an article,

    Contera IP Camera: Milestone Integration Video Loss Issue

    Issue:  Milestone Integration with Contera IP cameras can experience video loss every minute due to an issue with the RTSP keep-alive setting and its default RTSP configurations.  This issue occurs...

  • Hung Phan created an article,

    Notice Regarding Log4J Vulnerability

    Arecont Products are not susceptible to the recently discovered Apache Log4J vulnerability.  

  • Hung Phan created an article,

    Contera Mobile IOS App v2.4 - Release

      The Contera Mobile App v2.4 for IOS has been released to the App Store, the New Feature upgrades include:  Added 360° view in live and recorded video with interactive PTZ control and zoom. Added...

  • Hung Phan created an article,

    New Contera FW Release v65354

    Model Number(s):  AV02CID-100 AV05CLB-100 AV05CID-100 AV2756DN-F AV02CMB-100 AV5756DNIR-S AV05CMB-100 AV5756DN-F AV02CLD-100 AV5756DN-S AV05CLD-100 AV02CID100 AV02CLB-100 AV02CLD100 ...

  • Hung Phan created an article,

    Current AV Costar Products/Firmware

    CAMERA FAMILY Model Example CURRENT FW ConteraIp Bullet Series  AV05CLB-100 65354 ConteraIp Micro Bullet Series AV02CLB-100 65354 ConteraIp MicroDome Series AV2756DNIR-S 65354 ConteraIp ...

  • Hung Phan created an article,

    How to Enable Line-in Function on Arecont Cameras

    The following steps will allow you to change the Audio Input on any Arecont Camera: 1. Open a web browser to the camera.  2. Enter the following command into the web browser as shown below to chang...

  • Hung Phan created an article,

    Where to find Costar Utility Logs and Database

      The Costar Utility Logs can be found here:  %localappdata%\Costar\Utility\logs   The Costar Utility Database can be found here:  %localappdata%\Costar\Utility

  • Hung Phan created an article,

    NEW E-Commerce Portal

      AV Costar has recently developed a NEW E-Commerce portal to sell Factory Renewed Items (B-Stock) and One Costar Sale Items (discontinued in-stock products) directly online. Orders can be submitte...