Hung Phan

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Activity overview

Latest activity by Hung Phan
  • Hung Phan created an article,

    SNMP MIBs: Contera IP Cameras

    Issue:  Where do I find the SNMP MIBs for Contera Cameras Resolution:  All Contera camera MIBs can be accessed/downloaded from the Web Page of the camera as seen below. Note: Mega Line series camer...

  • Hung Phan created an article,

    Contera VMS: Feenics Integration WS Alert Configuration 

    Issue:  Contera VMS and Feenics Integration WS Alert Configuration  Procedure:  *Note: You will need an AV-CWSP#Y License applied in order for integration functions to start.    1. Create a New Int...

  • Hung Phan created an article,

    ConteraVMS: Feenics Access Control Integration Configuration

    Issue:  Contera VMS and Feenics Integration  Procedure:  *Note: You will need an AV-CWSP#Y License applied in order for integration functions to start.  *Note: All equipment must have the proper ti...

  • Hung Phan commented,

    Tommy,  Our team will be in contact very soon, please hold as an Agent will be reaching out to you soon.  

  • Hung Phan commented,

    Hello Tommy,  A Ticket has been created and you have been placed into the queue for support, we will be contacting you shortly.  

  • Hung Phan commented,

    Hello Tommy,  Can you please provide direct contact information for assistance?  The best way to get Arecont Vision Support is as follows:Call us at:1-818-937-0700 Email us at:support@arecontvision...

  • Hung Phan created an article,

    XDI: AV20576RS Integration

      Environment:  AV20576RS Firmware Version 65431 25 Series XDI Recorder with Firmware v8.2.5   Procedure:  You must pre-program the camera with the following using the Costar Utility: Set a Passwo...

  • Hung Phan created an article,

    Single License VMS Integrations

      Some third-party VMSs on the market require the usage of a Single license when integrating with AV Costar Cameras instead of consuming multiple licenses.   The following VMSs only require one lic...

  • Hung Phan created an article,

    Contera Camera: Image Shows Rolling Lines

    Issue:  Rolling bars can be seen within the image of the AV Costar camera as seen in the example below.    Resolution:  1. Enable LDR Setting 2. Set the Lighting Compensation Frequency as needed to...

  • Hung Phan created an article,

    Megaline: HTTPS Functionality

    Megaline/Multisensor Arecont Cameras do not support HTTPS functionality.    Firmware version 65269 disables HTTPS functionality via the WebUI as it cannot be utilized.