Hung Phan

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Activity overview

Latest activity by Hung Phan
  • Hung Phan created an article,

    Qognify: Integration Best Practices AV Costar Cameras

    Issue:  Bad Video Integration showing video distortion and pixelation in the image from the VMS Client.    Resolution:  Qognify does not always follow the Profile settings placed on the camera whic...

  • Hung Phan created an article,

    Cognyte: How To Integrate AV Costar Cameras

    Use the following steps to integrate AV Costar Cameras into the Cognyte VMS:  1. After configuring the camera with an IP Address and Password.  Start the System Setup Wizard from the Cognyte Contro...

  • Hung Phan created an article,

    SNMP MIBs: Contera IP Cameras

    Issue:  Where do I find the SNMP MIBs for Contera Cameras Resolution:  All Contera camera MIBs can be accessed/downloaded from the Web Page of the camera as seen below. Note: Mega Line series camer...

  • Hung Phan created an article,

    Contera VMS: Feenics Integration WS Alert Configuration 

    Issue:  Contera VMS and Feenics Integration WS Alert Configuration  Procedure:  *Note: You will need an AV-CWSP#Y License applied in order for integration functions to start.    1. Create a New Int...

  • Hung Phan created an article,

    ConteraVMS: Feenics Access Control Integration Configuration

    Issue:  Contera VMS and Feenics Integration Note: The current integration supports a max of 1000 cards. Procedure:  *Note: You will need an AV-CWSP#Y License applied in order for integration functi...

  • Hung Phan commented,

    Tommy,  Our team will be in contact very soon, please hold as an Agent will be reaching out to you soon.  

  • Hung Phan commented,

    Hello Tommy,  A Ticket has been created and you have been placed into the queue for support, we will be contacting you shortly.  

  • Hung Phan commented,

    Hello Tommy,  Can you please provide direct contact information for assistance?  The best way to get Arecont Vision Support is as follows:Call us at:1-818-937-0700 Email us at:support@arecontvision...

  • Hung Phan created an article,

    XDI: AV20576RS Integration

      Environment:  AV20576RS Firmware Version 65431 25 Series XDI Recorder with Firmware v8.2.5   Procedure:  You must pre-program the camera with the following using the Costar Utility: Set a Passwo...

  • Hung Phan created an article,

    Single License VMS Integrations

      Some third-party VMSs on the market require the usage of a Single license when integrating with AV Costar Cameras instead of consuming multiple licenses.   The following VMSs only require one lic...