Cesar Magana

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Articles

Recent activity by Cesar Magana Recent activity Votes
  • AV IP Utility / Costar Utility cannot discover a camera

    Issue: Cameras are not being discovered by AV IP Utility or Costar Utility. Prerequisite:  Verify physical connections and power requirements for the specific camera. Refer to the datasheet of t...

  • How to properly mount cameras on porous surfaces to avoid water damage

    Issue: Cameras are displaying symptoms of water damage (complete water intrusion, excessive moisture or condensation). Resolution: See the specific product installation manual for installation step...

  • Mega series camera will not add as an ONVIF device on 3rd party recorders

      Problem: Mega series camera will not add as an ONVIF device on 3rd party recorders. Solution/Tips: Verify the camera has a password configured and try to add it to the recorder. If the camera do...

  • Troubleshooting VMS integrations with ONVIF Device Manager

    Issue: A problem is seen in a particular model connected to the Video Management System.  Resolution: Verify both the camera and VMS are at the latest software revisions. A third-party tool called...

  • FOV(Field of View) of Contera Panoramics Explained

    The narrow Vertical Field of View is the nature of the Contera panoramic camera as it provides the consumer with the densest pixel settings.   We use 4x 5MP(4:3) sensors to make a 180-degree Horizo...

  • AV IP Utility: How to simultaneously set the password on multiple cameras

    Issue: A customer needs to quickly set the same password on multiple cameras. Resolution: Download and install IP Utility v2.2.16. Select all applicable cameras.​​ Click Camera Settings > Modify. ...

  • ExacqVision: Integrating an AV20CPD-118 using ONVIF

    Objective Successfully connect the camera to the server with a password and enable motion recording.  Solution  Ensure both the camera and Exacq software are on current software revisions. Add the...

  • Arecont Vision HTTP web interface commands

    Issue:  Text-based commands are needed or preferred to configure the camera, Resolution: The attached HTTP commands can be entered in a camera's web browser session in order to configure the camera...

  • Arecont Vision Camera Web Page Manual

    Issue: A description of the camera settings is needed. Resolution: See the camera web page manual located here:  https://sales.arecontvision.com/marketing/contents/Arecont%20Vision%20API%20and%20Ca...

  • What is the mounting footprint of the AV-WMJB?

    Problem: The installer needs to know the mounting footprint of the AV-MWJB but there is no template or reference in CAD drawings on the website.    Solution: See the attached CAD drawing of AV-W...