For security reasons a Contera VMS administrator can enable and disable the Channel Partner Support Service if/when needed.
In order to enable or disable this function, the Administrator must do the following:
1. Log into your Contera VMS Account.
2. Click on the gear icon in the upper right hand corner.
3. Check the box under Remote Support to allow Arecont Vision to manage and support your account.
*To disable this feature, you must un-check the box.
4. Click Save to finish configuring.