ConteraVMS: How to setup audio

Important Notes:

• Consult with your local / regional agencies regarding audio recording laws specific to your area.
• The thin client (web gui) does not support audio in Live or Search.
• The thick client (https://sales.arecontvision.com/software.php) must be used to hear audio in Live or Search.

Issue:

An integrator needs to setup audio with a Contera system.

Resolution:

1. Enable audio in the camera web interface. Do not proceed until you can hear audio in the web interface.
   • See the specific camera manufacturer's installation manual on how to do this.
2. Login to the ConteraVMS.
3. Click the Setup  icon.
4. Under General Configuration click Cameras and select the camera you need to enable audio on.
5. Click the Audio tab and put a check mark next to Enable Audio Recording.
   
   
   
   
6. Click Apply then Save.
7. Log in to the thick client and pull up the camera in Live or Search.
8. Right click on the image and select Audio > Play Audio.
   • The lower left corner of the cell will display an audio icon.
   • You should hear through your speakers.