Validating motion events are being received from Arecont Vision cameras

Issue:

The installer needs to validate that motion events being triggered in Arecont cameras are being received by the recorder.

Requirements:

1. Ensure the camera(s) are on current firmware.
2. Download and install Wireshark on the recorder.

Resolution:

1. Launch Wireshark on the recorder.
2. Double click on the appropriate Ethernet interface.
3. Navigate to the web interface of the camera and verify Motion has been enabled.
4. Trigger motion in the scene. You will see the cells change to green indicating the camera detected Motion.
5. Stop and save the the packet capture.
6. Filter for http.
7. You are looking for GET /get?mdresult&id=xxxxxxxxxxxxx HTTP/1.1
8. Right click on the packet and select Follow > HTTP Stream.
9. A sample of when no Motion is being triggered is below.
   
   
   
   
10. A sample of when Motion is being triggered is below.
    
    
11. If Motion Events are being received but they are not triggering in the recorder, please contact the vendor for support.