The unit must be completely reset to factory defaults.
- With a monitor and keyboard setup, reboot the unit.
- Pres ESC on the keyboard as it is booting up.
- Select NVR OS Recovery x64.
- Click Continue.
- Type in the serial number of the NVR (If looking at the front of the unit this will be on the left towards the front) twice then click Continue.
- Select I accept then click Continue.
- Wait for the progress indicator to complete.
- Click Finish.
- At the login, use the below:
- Username = admin
- Password = 1234
- The First Time Setup wizard will appear.
- Change the password.
- Select the appropriate TCP/IP Settings.
- Set the Date/Time.